Privacy Policy

Last Updated: February 17, 2026

1. Information We Collect

We collect information that you provide directly to us through our website forms, phone calls, or service requests, including:

• Contact Details: Name, email address, phone number, and physical service address.

• Service History: Information about your HVAC systems and past repairs.

• Usage Data: Automatically collected info such as IP addresses and cookies.

2. How We Use Your Information

We use your data to:

• Schedule appointments and send dispatch notifications.

• Send invoices and process payments.

• Provide customer support and maintenance reminders.

3. SMS and Email Privacy

• Consent: We only send automated messages to users who have provided clear consent.

• No Third-Party Sharing: We do not sell, rent, or share your phone number or SMS opt-in consent with third parties for their marketing purposes.

4. Your Rights - Oregon Privacy Rights

Under the Oregon Consumer Privacy Act, you have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at service@basecampheating.com